Serial Mail Help Book

Known issues

The following are known problems. Please feel free to send an email to the developer if you experience problems or have a feature request.

The processing of emails with styled text (richt text or HTML emails) only works if
- you enabled the creation of styled text in Mail's preferences ("compose"),
- you did not select "Generate plain text message only" in Serial Mail's preferences.
The processing of emails with styled text ma be very slow. This is due to a bug in Apple Mail.
The first and last name of the recipients should not contain quotation marks (").
If you work with an IMAP account, you should not enable the option to store the drafts on the server.

Important: Bug in OS X 10.4 may lead to loss of Address Book data

There were a few reports of users completely losing the contents of their Address Book while working with Serial Mail. The problem is not related to Serial Mail, it is due to a bug in Mac OS X, presumably the SyncService. There are many reports of this problem in the Apple discussion group. From these reports it appears that the problem comes form a sync (like iSync) conflicting with another application trying to access the Address Book.

Since for most of us the Address Book database is one of the most valuable data, please backup your Address Book database. It is just one click to the File menu of the Address Book application.